OPEN LETTER
I regret and feel very sorry: I would have expected that staff working in academic institutions – while we are writing the date of
Il giorno 20/mar/2018, alle ore 04:54,
apparently have to write
• Email submissions: We regret we are unable to accept references emailed to us
It is all about elementary knowledge, back to the real blackboard

Yes, I would have presumed the ability to deal with simple information technologies instead of uploading the burden on academics who surely have other and better things to do.
It is a commonly known problem though: specifically qualified staff not knowing about basics.
Feel free to contact one of my former students – they are surely most obliging and willing to help – and they do not even charge you such tremendous fees as universities like yours do. — I know, reading such things is frightening – as everything ugly is frightening if we see it in a mirror, feeling helpless especially if we are aware that we are acting as string puppets, being danced [yes, I hope for you that you don’t feel as dancer yourself] on others who are even weaker. – In any case, if YOU do not read it others will.
Positive thinking allows me to say that you fortunately are yourself worried about the low standards — otherwise you would not regret.
My recommendation: have a look if Warwick university offers offers some courses like
* basic IT-skills
* the problems of externalisation of cost: they multiplay and at some stage they return to the originator.
More positive thinking even: some universities came back to me, asked for apologies and promised changes. Unfortunately, after they asked for help and advice, they turned down my offer to support them further for a minor fee.
Sincerely worried – poor souls you are, a long way to academic standards [well, you remember E.P. Thompson? Top academics like him had been forced out …, history does to repeat, but lack of honesty and commitment apparently does …
Peter Herrmann
PS: Surprising for me is that a huge number of colleagues – students, administrators, academics – and surely most of the common people, using their common sense do agree .. and swallow.
you may have a look at